Legal

Privacy Policy

Last updated: December 26, 2024

1. Introduction

HackLikeMe Limited ("we", "our", or "us"), a company registered in the United Kingdom, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DevSecOps CLI tool and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact our support team
  • Sign up for our newsletter
  • Participate in surveys or promotions

This information may include your name, email address, billing information, and company details.

2.2 Usage Data

We automatically collect certain information when you use our CLI tool, including:

  • Command usage patterns and frequency
  • Feature utilization statistics
  • Error logs and diagnostic information
  • Device and operating system information
  • IP address and general location data

2.3 Code and Project Data

When using our AI agents, certain code snippets or project information may be processed to provide our services. We do not store your source code permanently unless explicitly requested for specific features.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Improving and personalizing user experience
  • Developing new features and services
  • Sending administrative information and updates
  • Responding to inquiries and providing customer support
  • Analyzing usage patterns to improve our products
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share data with third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing, analytics).
  • AI Model Providers: Anonymized or pseudonymized data may be shared with AI model providers to process your requests.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage data is typically retained for analytical purposes for up to 24 months.

7. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Rights Related to Automated Decision-Making: Request human review of automated decisions

To exercise these rights, please contact us at privacy@hacklikeme.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your data during international transfers.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

HackLikeMe Limited

Email: privacy@hacklikeme.com

Website: https://hacklikeme.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.